hibajee Terms and Conditions

1. General Introduction

These Terms and Conditions ("Terms") apply to the use of the hibajee platform and all its services. By accessing the site or opening an account, the user is considered to have read and fully accepted these Terms.

hibajee is an online gaming and betting platform that provides slots, live casino, sports betting, and other gaming services for users in Bangladesh. This platform is intended solely for adults of legal age, and any use of it for any purpose is governed by these Terms.

These Terms may be updated from time to time. Continued use of the platform after updated Terms are published will be considered acceptance of the new Terms. To learn more about hibajee and the latest Terms, please read our About Us page.

2. Account Registration and Verification

2.1 Registration Requirements

To open an account on hibajee, the user must provide accurate and complete information. Only one account per person is permitted. Opening multiple accounts is prohibited and may result in account closure.

• A correct name, mobile number, and email address must be provided.
• The mobile number provided at registration will be verified via OTP.
• Using another person's identity in your profile is strictly prohibited.

2.2 Identity Verification

In certain circumstances, particularly for large withdrawal amounts, hibajee reserves the right to verify the user's identity. The verification process may require a copy of a national ID card or passport. This information will be stored securely in accordance with our Privacy Policy.

2.3 Account Security

The user is fully responsible for keeping their account username and password confidential. Do not share your password with any third party. If any unauthorised access to your account occurs, contact hibajee immediately via live chat or email.

3. Age Limit and Eligibility Requirements

3.1 Minimum Age

The minimum age to participate in any casino or betting activity on hibajee is 21 years. Anyone below this age may not use this platform in any way. Providing false information about age will result in account closure and the associated balance may be forfeited.

3.2 Geographic Eligibility

hibajee primarily provides services for users in Bangladesh. Services may be limited or unavailable in certain regions. It is the user's own responsibility to confirm the legal status of using this service in their region.

3.3 Responsible Behaviour

Online gaming is a form of entertainment, not a source of income. We encourage all users to play consciously and within their limits. If you experience any problem related to gambling, please read our Responsible Gaming Guide and seek help if needed.

4. Deposit and Withdrawal Rules

4.1 Deposit Rules

bKash, Nagad, Rocket, Upay, and bank transfer can be used to make deposits on hibajee. The minimum deposit amount for each method is ৳300. Deposited funds may only be used in the account from which the deposit was made.

• There may be restrictions on large deposits before account verification is complete.
• Deposits from third-party accounts or cards are not permitted.
• It is recommended to keep a record of every transaction.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawals can only be made via the same method used for the original deposit, and account verification must be completed. Standard withdrawal processing time is 15 minutes to 2 hours.

hibajee reserves the right to reject a withdrawal request if there is reason to believe the transaction involves any irregularity or fraudulent activity. In such cases, additional information may be requested for account verification.

4.3 Currency and Conversion

All transactions on the platform are conducted in Bangladeshi Taka (৳). Transactions in cryptocurrency or foreign currency are not accepted.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳20,000. To make this bonus eligible for withdrawal, the bonus amount must be wagered 15 times. For example: depositing ৳1,000 gives a bonus of ৳1,000 and a total balance of ৳2,000 — to withdraw, wagering of ৳1,000 × 15 = ৳15,000 must be completed.

5.2 General Bonus Terms

• Each bonus has its own wagering requirements — please read the terms carefully before accepting any offer.
• Bonus balance cannot be withdrawn directly; only winnings earned from the bonus after wagering is completed are withdrawable.
• Multiple bonuses cannot be claimed at the same time unless specifically permitted by a particular offer.
• hibajee reserves the right to modify or withdraw any bonus offer.
• The minimum deposit to qualify for a bonus is ৳300.

5.3 Other Promotional Offers

Weekly reload, cricket festival bonus, birthday reward, refer-a-friend reward, and weekend slot offer — each of these offers has separate wagering requirements and eligibility criteria. For any questions about an offer, contact us via 24/7 live chat.

5.4 Bonus Abuse

If any evidence of bonus abuse or manipulation is found, hibajee may cancel the bonus on the relevant account and suspend the account. Claiming bonuses through multiple accounts, placing bets using bots or automated software, and placing coordinated or risk-free bets with bonus balance are prohibited.

6. Casino and Betting Rules

6.1 Casino Games

hibajee offers a variety of games including slots, live casino, baccarat, roulette, and Teen Patti. Each game has its own rules displayed within the game. All game outcomes are determined by a certified Random Number Generator (RNG), which ensures fair play.

6.2 Sports Betting

Betting on cricket, football, and other sports events is conducted according to standard rules. hibajee has the right to change odds, particularly after a match has started. For multi-bets, all selections must win; otherwise the entire bet is lost.

6.3 Errors and Technical Issues

If a game result is abnormal due to a software or server error, hibajee reserves the right to void that round or bet and refund the bet amount. hibajee is not obliged to pay out winnings that were displayed incorrectly due to a technical error.

7. Prohibited Activities

Any of the following activities are strictly prohibited and may result in account closure as well as legal action:

• Operating multiple accounts or using another person's account.
• Using bots, automated software, or any hacking methods.
• Attempting to make unauthorised modifications to the platform's software.
• Using the platform for money laundering or illegal transactions.
• Harassing or defrauding other users.
• Registering using a false identity or information.
• Attempting to manipulate game outcomes or odds.
• Following coordinated or artificial betting patterns for the purpose of earning bonuses.

hibajee has full right to take the necessary technical and legal action against such activities.

8. Account Suspension and Closure

8.1 Suspension by hibajee

If evidence of rule violations, suspicious activity, or fraudulent behaviour is found, hibajee may suspend or permanently close any account without prior notice. In such cases, the account balance may be held until the verification process is complete.

8.2 Voluntary Account Closure

Any member may request to close their account via live chat or email. It is recommended to complete all pending withdrawals before closing the account.

8.3 Inactive Accounts

An account may be marked as inactive if there has been no login or transaction for 12 consecutive months. To reactivate an inactive account, please contact the support team.

9. Limitation of Liability

The hibajee platform is provided on an "as is" basis. hibajee accepts no liability for the following:

• If a game or bet is affected by a loss of internet connection or technical error.
• For delays or issues caused by third-party software or payment gateways.
• If account security is compromised due to the user's own negligence.
• For any personal or financial loss resulting from online gaming.

All gaming and betting activities carry the risk of financial loss. Users participate at their own discretion and entirely at their own risk.

10. Privacy and Data Protection

hibajee's detailed policy on the collection, storage, and use of users' personal information is set out in our Privacy Policy. The Privacy Policy forms part of the legal agreement alongside these Terms.

hibajee does not sell user data to third parties. However, information may need to be disclosed under legal obligations or by direction of authorities. All sensitive information is kept secure via SSL encryption.

11. Policy on Changes to Terms

hibajee reserves the right to modify these Terms at any time. Continued use of the platform after updated Terms are published will automatically be considered acceptance of the new Terms.

For significant changes, an attempt will be made to send a notice to the registered email or mobile number. However, this is not an obligation — it is the user's responsibility to visit this page regularly.

12. Dispute Resolution and Contact

12.1 Complaints Process

For any dispute or complaint, first contact hibajee via 24/7 live chat or email. Our support team is ready to assist in both Bengali and English. After a complaint is raised, a resolution will be sought within a reasonable time.

12.2 Applicable Law

These Terms are governed and interpreted in accordance with applicable law. Both parties will prioritise resolving disputes through discussion.

12.3 For General Questions

Relevant information on general questions about these Terms can be found in our FAQ section. If you cannot find the answer there, contact the support team directly — we are always ready to help.